Salesforce

Salesforce

SalesForce Development Certification Training Course Overview:
SalesForce is No 1 Cloud Computing Based CRM (Customer Relationship Management) Software based on Software-as-a-Service (S-a-a-S) principle where its consumers are not called for to buy/install any kind of software program or equipment at their properties & every little thing is online on Cloud & thus saves large money.

Where it is Required?

Advertising & Promotional Campaigns Produces Leads for Company which are exchanged Sales.

Big Organizations Spends Billions of Dollars in such tasks

However how much the campaign is effective and also where Companies are Getting Company is extremely essential so that they save their Money in non-effective Campaigns or Regions

SalesForce Plays a Significant Duty in acquiring Significant understandings on Performance of Campaigns & Hence need of Large Organizations.

  • Training From Experts
  • Affordable Fees
  • Latest Syllabus
  • Hands on Training – Approx 25% Theory & 75% Practicals
  • Certification & Job Oriented Course
  • Professional Notes & Guidance
  • Interview Preparation
  • Resume Building
  • Live Projects / Live Case Studies
  • Dedicated Placement Team
  • 100% Job Placement Opportunities
  • Free Demo etc.
  • 30+ Courses – 700+ Companies – 1000s Trained !

 

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Salesforce Admin Course Curriculum:

Introduction

 Introduction to Cloud Computing

  • What is Cloud Computing
  • Advantages
  • Layers – Client, Application(Software as a Service (SaaS)), Platform (platform
  • as a service (PaaS)), InfraStructure(infrastructure as a service” (IaaS)), Server
  • Deployment Models – Public cloudm Community Cloud, Hybrid Cloud, Private Cloud

 Introduction to Salesforce

  • What is salesforce.com
  • Advantages
  • Products and Services

 Customer Relationship Management (CRM) – Salesforce CRM and other CRM

 The Sales Cloud

 The Service Cloud

 Force.com Platform

 Chatter

 AppExchange

 Configuration

 Web services

 Mobile support

Introduction to Force.com Platform

 Registering Developer Edition with Salesforce.com

 Standard applications

 Standard Tabs

 Standard Objects and relationships, Links/li>

 Setup page – Personal Setup, Application Setup and Administration Setup

Personal Setup

 Personal Information

 Change Password

 reset my security Token

 Change My Display

 Grant Login Access

 Calendar Access

 Reminders

 Email Settings

Designing Applications on Force.com – I

 creating new application

 Creating Custom objects

 Creating Tabs – Custom Tabs, Web tabs

 Adding text, Currency, Checkbox, Date fields

 Creating Pick lists

 Field Dependencies

Designing Applications on Force.com – II

 Encrypted fields, field help, and field history tracking

 Use master detail, lookup, and many-to-many Relationships

 Custom button and links Creation

 Rollup Summary field

Designing Applications on Force.com – III

 Develop custom formulas.

oUse the vlookup, regex, ischanged, isnew, and prior value functions to build business processes

 Validation Rules – Creating rule by applying formulas

 Pay layouts – Pay layoutEditor, Grouping fields into New Section, adding spece between Fields, Editing Field properties

 Search Layouts

Designing Applications on Force.com – IV

 Workflows

oIntroducing Workflow Rules and work flow actions

 Email Alerts – Email templates

 Tasks

 Field Updates – Queues and Time Dependent Workflow Actions

Designing Applications on Force.com – V

 creating an approval Process

  • Create an Email template for approvals
  • Create an Approval Process
  • Create a Custom Profile
  • Create User
  • Test the Approval Process

Reports

 Introducing Reports and Custom Reports

 Create a tabular Report

 Create a Summary Report – Adding Summary fields and adding Columns and Filters

 Create Matrix Report

Exporting Reports

 Dashboards – Creating and Editing Dashboards, Adding Dashboard Snapshot to Home Page, Creating Additional Reports

 Creating Custom Report Types

Sharing and Security data – I

 Creating User Accounts

 Controlling Access to Data

 Controlling Access to Objects

  • Introducing Profiles
  • Standard Profiles
  • Custom Profiles

 Controlling Access to Fields

  • Introducing Filed Level Security
  • Accessing Field-Level Security Settings

Sharing and Security data – II

 Controlling Access to Records

  • Introducing Organization-Wide Defaults
  • Introducing Role Hierarchies
  • Company Roles and Profiles
  • Sharing Rules
  • Manual Sharing

Sharing and Security data – III

 Displaying Field values and Page Layouts according to Profiles –

 Overriding Sharing with Object Level Permissions

 Administration Groups – Managing Groups(Public and Personal)

Sharing and Security data – IV

 Login History

 Password Policies

 User session Settings

 Set Trusted Ip range

Administration Setup – Mobile, Desktop and Email administration

 Mobile Administration:

  • Configuring Mobile user
  • User Settings

 Desktop Administration:

  • Configuring for outlook
  • Offline Briefcase configuration

 Email Administration

  • Testing Deliverability
  • Deliverability Settings
  • Setting Organization-Wide addresses
  • Compliance BCC
  • Setting Email Footers

 Company Profile and Monitoring

  • Editing Company Information
  • Settings Fiscal Year
  • Settings Business Hours and Holis
  • Language Settings
  • Debug Logs
  • Email Log files

Managing data – I

 Importing data to Salesforce.com from external Sources

 Import Custom objects

 Data Export

 Mass Transfer Records

 Mass Delete Records

 Mass Trnasfer Approval

 Mass Update addresses

Managing data – II

 Data Loader

  • Data loader Overview
  • When to use Data Loader
  • Installing and Configuraingdayta Loader
  • Use Data Loader to create mapping files and upsert data
  • Running Batch Processes
  • Command Line Quickstart

 Dataloader.io

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